Shipping policy

At Biobubs, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process and deliver orders placed through our website.

1. Order Processing

  • Orders are processed after successful order confirmation and payment verification.

  • Orders are generally dispatched within 1–3 business days.

  • Orders placed on weekends or public holidays may be processed on the next business day.

  • Customers will receive order and shipping updates through the contact details provided during checkout.

2. Delivery Time

After dispatch, delivery generally takes approximately 3–7 business days, depending on the delivery location and courier service.

Delivery times may vary for remote areas, difficult-to-reach locations, holidays, weather conditions, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before the order is completed.

Any free-shipping offer will be subject to the terms and conditions mentioned with the respective offer.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name

  • House/Flat number

  • Street or locality

  • City

  • State

  • PIN code

  • Valid mobile number

Biobubs will not be responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete address information.

5. Order Tracking

Once your order has been dispatched, tracking information may be provided through SMS, email, WhatsApp, or other available communication channels.

You can use the tracking information to check the current status of your shipment.

6. Delivery Delays

Although we work with delivery partners to provide timely delivery, delays may occur due to:

  • Weather conditions

  • Courier operational issues

  • Public holidays

  • High order volumes

  • Incorrect address or contact information

  • Remote delivery locations

  • Natural disasters or other unforeseen circumstances

We appreciate your patience in such situations.

7. Failed Delivery Attempts

If the delivery partner is unable to deliver an order because the customer is unavailable or the address/contact details are incorrect, additional delivery attempts may be made according to the courier partner's process.

Customers may be contacted by the courier to arrange delivery.

8. Damaged or Incorrect Orders

If your package arrives damaged, opened, or contains an incorrect product, please contact Biobubs customer support as soon as possible.

Where appropriate, we may request photographs, videos, order details, or other information to investigate the issue and determine the applicable resolution.

9. Undelivered or Returned Orders

If an order is returned to Biobubs because of an incorrect address, repeated failed delivery attempts, refusal to accept the package, or other customer-related reasons, additional shipping charges may apply for re-delivery where available.

Refunds for returned orders will be handled according to the applicable refund and return policy.

10. Contact Us

For questions regarding shipping or delivery, please contact:

Email: bubsbio48@gmail.com
Contact Number: 7007216267

By placing an order with Biobubs, you acknowledge and agree to this Shipping Policy.